Terms of Service

Last updated: December 9, 2025

These Terms of Use (the "Terms") govern your access to and use of the Kidaro website, applications and related online services operated by AdaptaIQ Sp. z o.o. ("AdaptaIQ", "Kidaro", "we", "us" or "our"), including any content, materials and functionality made available through them (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

The Kidaro Privacy Policy explains how we handle personal data in connection with the Service. Please read it carefully together with these Terms.

1. Who we are

The Service is operated by:

AdaptaIQ Sp. z o.o.
ul. Domaniewska 47/10
02-672 Warsaw
Poland

Kidaro is a product and brand of AdaptaIQ Sp. z o.o.

For purposes of data protection law, AdaptaIQ Sp. z o.o. is the controller of personal data processed through the Service, as described in the Kidaro Privacy Policy.

You can contact us regarding the Service or these Terms at:
Email: privacy@adaptaiq.com
Postal address: as above.

If the Privacy Policy identifies a dedicated data protection contact or representative, you may also use those contact details for data protection matters.

2. Scope of these Terms

These Terms apply to:

The Kidaro website and any associated pages or domains under the Kidaro brand.
Any Kidaro web or mobile applications we make available.
Any parent or guardian account you create with Kidaro.
Any reports, summaries, explanations, guidance or other materials provided through the Service, including the Learning Phenotype Summary.

If you or your organization enter into a separate written agreement with AdaptaIQ that expressly governs your use of Kidaro, that agreement will apply to the extent it conflicts with these Terms. In all other respects, these Terms apply.

The Kidaro Privacy Policy applies to the collection and use of personal data within the Service. If there is any inconsistency between these Terms and the Privacy Policy on data protection matters, the Privacy Policy prevails.

3. Who may use Kidaro

The Service is intended for adults who are parents or legal guardians of children, and for professionals who support families.

You must be at least 18 years old, or the legal age of majority in your place of residence, to create a Kidaro account or accept these Terms.
Children do not create their own accounts and do not accept these Terms. Any use of the Service in relation to a child is initiated and managed by a parent, guardian or other adult who has legal authority to act on the child’s behalf.
By providing information about a child, you confirm that you are the child’s parent or legal guardian, or that you have obtained the parent or guardian’s consent and have the legal authority to act for the child.

You are responsible for:

Keeping your login credentials confidential.
All activity that takes place under your account.

The Kidaro Privacy Policy explains how we handle information about parents, guardians and children, including age-related limitations, legal bases for processing and parental rights.

4. What Kidaro does and does not do

4.1 Description of the Service

Kidaro is designed to help parents and caregivers understand how a child, typically between ages 7 and 10, approaches learning, attention, motivation, emotional regulation and related skills. The Service may include:

Interactive interviews and questionnaires for parents and, in some cases, for children.
A Learning Phenotype Summary or similar report presenting patterns in the child’s learning profile.
Practical guidance, suggestions and educational content tailored to that profile.
Follow up check ins, growth or change tracking and curated content or recommendations, as these features are introduced.

The precise features available to you may depend on the plan or product you choose and may evolve over time. The Privacy Policy describes the categories of data we collect and the purposes for which we use them in connection with these features.

4.2 No medical, psychological or educational diagnosis

The Service provides informational, educational and supportive content. It does not provide:

Medical, psychiatric or psychological diagnosis, treatment or therapy.
Clinical assessments or determinations under health, disability or special education laws.
Legal, financial, educational or other professional advice.

Nothing on the Service should be treated as a substitute for advice from a doctor, psychologist, school counselor, teacher or other appropriately qualified professional who knows your child.

If you are concerned about your child’s health, development, safety or learning, you should seek help from qualified professionals and emergency services where appropriate.

4.3 No guarantee of outcomes

Children differ and many factors influence learning and development. We do not promise or guarantee that any particular academic, behavioral, emotional or other outcome will result from using the Service.

5. Accounts, waiting lists and communications

You may create an account, join a waiting list, enroll in a pilot or early access program, purchase access to reports or features, or request updates about Kidaro.

You agree that:

All information you provide to us will be accurate and, where it changes, kept reasonably up to date.
We may send you transactional communications relating to your account and use of the Service, such as confirmations, reminders, technical notices and information about changes to the Service or these Terms. These are necessary to perform the contract for the Service and to protect our legitimate interests.
With your consent, where required by law, we may send you newsletters, product updates and marketing communications. You can withdraw consent or opt out of marketing at any time using the unsubscribe link in the messages or by contacting us as described in the Privacy Policy. This does not affect essential transactional messages.

During early access or beta periods, features may be limited, experimental or subject to change, as described in any offer or enrollment information. Where we process your personal data in connection with such programs, the purposes and legal bases are described in the Privacy Policy.

6. Subscriptions, trials, payments and refunds

This section can be adapted to your final pricing model, but should remain consistent with the "Legal basis" and "Payments" parts of the Privacy Policy.

6.1 Plans and billing

We may offer Kidaro through:

Paid subscriptions.
One time purchases or packages.
Free or discounted trials, introductory offers or promotional access.

At the time you sign up, we will clearly state:

The price and currency.
The billing period and renewal terms (if any).
What is included in the plan or product.

By starting a paid plan, you authorize us and our third party payment processors to charge your chosen payment method for the applicable fees and any taxes. The Privacy Policy explains how we process payment-related personal data and which processors we use.

6.2 Automatic renewal and cancellation

If a plan renews automatically:

It will renew at the end of each billing period at the then current price, unless you cancel renewal before the renewal date, as described in your account settings or in the purchase flow.
You can cancel renewal at any time. Cancellation stops future renewals but does not automatically entitle you to a refund for amounts already paid, except where required by law or by any specific refund policy we present at the time of purchase.

6.3 Free trials and promotional offers

If you sign up for a free trial or promotional offer:

The specific terms of the offer, including duration and what happens at the end of the period, will be clearly explained at sign up.
Where the offer converts to a paid plan at the end of the trial or promotional period, your standard billing terms will apply unless you cancel before conversion.

6.4 Consumer rights and withdrawals

Any statutory rights you have under applicable consumer law, such as cooling-off periods, rights of withdrawal or mandatory refund rights, are not limited by these Terms. The Privacy Policy explains how we process personal data when you exercise such rights.

7. Acceptable use

You agree not to misuse the Service. In particular, you must not:

Use the Service in violation of any applicable law or regulation.
Attempt to interfere with the security, integrity or availability of the Service or its underlying infrastructure.
Access the Service by automated means such as scraping or crawling, except as permitted by applicable law or by our prior written consent.
Impersonate any person or entity, or misrepresent your affiliation with a person or entity.
Infringe or violate the intellectual property, privacy or other rights of any person.
Upload, transmit or otherwise make available content that is unlawful, harmful, defamatory, harassing, hateful, sexually explicit, exploitative of children or otherwise objectionable.
Probe, scan or test the vulnerability of the Service, or circumvent any security or authentication measures.
Attempt to reverse engineer, decompile or otherwise derive the source code, models or algorithms underlying the Service, except where permitted by mandatory law.

We may investigate suspected violations and, where appropriate, suspend or terminate access, remove or restrict content and, where required, cooperate with law enforcement or regulators. Any related processing of personal data is carried out as described in the Privacy Policy.

8. Intellectual property and license

The Service and its content, including the Kidaro and AdaptaIQ names and logos, text, graphics, illustrations, user interface, educational content, reports, software and underlying technology, are owned by AdaptaIQ or our licensors and are protected by copyright, trademark and other intellectual property laws.

Subject to these Terms and payment of any applicable fees, we grant you a limited, revocable, non exclusive and non transferable license to:

Access and use the Service for your own family’s internal, non commercial purposes.
Download or print your Kidaro reports and related materials for personal use and for sharing with people directly involved in your child’s care, such as teachers or school staff.

Except where permitted by mandatory law, you may not:

Copy, reproduce, modify, adapt, translate, publish, distribute, publicly display or publicly perform the Service or its content, except as expressly allowed above.
Sell, resell, license, rent or otherwise exploit the Service or any output for commercial purposes.
Remove, obscure or alter any copyright, trademark or other proprietary notices on the Service.

Use of the Service does not transfer any ownership rights in our intellectual property.

9. Your content, child information and feedback

9.1 Your content

When you use Kidaro you may provide:

Information about yourself, your child and your family context, including responses to questions and interactive interviews.
Additional content such as notes, comments or preferences.
Feedback about the Service.

You retain ownership of the content you provide.

You grant AdaptaIQ a non exclusive, worldwide, royalty free license to use, host, store, reproduce, modify and create derivative works from your content:

To provide, maintain and improve the Service and its features.
To develop models, analytics and insights, including in de-identified or aggregated form, in line with the Privacy Policy.
To comply with legal obligations and enforce these Terms.

The Kidaro Privacy Policy explains what personal data we collect as part of your content, how we use it, the legal bases for that processing, the retention periods and with whom we may share it.

You are responsible for ensuring that you have the right to share any content you provide and that, to the best of your knowledge, it is accurate and does not infringe the rights of third parties.

9.2 Child information

By providing information about a child through the Service, you confirm that:

You are the child’s parent or legal guardian, or you act with their explicit authorization.
You will use the Service and any Kidaro reports in the child’s best interests.

The Kidaro Privacy Policy sets out how we protect children’s personal data, how we rely on parental consent or other legal bases, and what rights parents and guardians have in respect of that data.

9.3 Feedback

If you send us ideas, suggestions or other feedback about Kidaro, you agree that we may use that feedback without restriction or obligation to you, including for improving and developing the Service.

10. AI assisted features and limitations

Kidaro uses artificial intelligence and other automated systems to:

Ask and sequence questions.
Identify patterns across responses.
Generate explanations, summaries and suggestions.
Adapt content to a child’s learning profile.

The Kidaro Privacy Policy explains how these systems work at a high level, what data they rely on, how we use de-identified or aggregated data and what safeguards we apply.

AI systems can sometimes produce outputs that are incomplete, inaccurate, outdated, biased or not suitable for a particular situation. You agree to:

Review Kidaro’s outputs critically and in context.
Use your own judgment before acting on any suggestions.
Seek professional advice for important decisions relating to your child’s health, education or wellbeing.
Avoid presenting Kidaro outputs as if they are clinical diagnoses or professional opinions.

11. Third party services and links

The Service may include:

Links to third party websites or services.
Content or features provided by third parties.
Integrations with communication tools or payment providers.

We do not control third party sites or services and are not responsible for their content, practices or policies. Your use of third party services may be subject to separate terms and privacy policies.

The Kidaro Privacy Policy identifies the main categories of third party service providers we use, the purposes for which we share personal data with them and the safeguards applied, particularly where data is transferred outside your country.

Your dealings with third parties are solely between you and them.

12. Copyright complaints

If you believe that content on the Service infringes your copyright, please contact us at privacy@adaptaiq.com with:

A description of the copyrighted work that you claim has been infringed.
A description of where the allegedly infringing material is located on the Service.
Your name, mailing address, telephone number and email address.
A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent or the law.
A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner’s behalf.

We may remove or disable access to the material at our discretion and in accordance with applicable law. Any processing of personal data in connection with such requests is described in the Privacy Policy.

13. Export controls and sanctions

You represent that you are not:

Located in a country or territory subject to comprehensive sanctions by the European Union, the United States, the United Kingdom, Canada or other relevant authorities.
A person or entity listed on a sanctions or denied parties list maintained by those authorities.

You agree to comply with all applicable export control and sanctions laws in connection with your use of the Service. Where these laws affect how or where your data is processed, this is described in the Kidaro Privacy Policy.

14. Privacy

The Kidaro Privacy Policy forms part of these Terms and explains in detail:

What categories of personal data we collect through the Service.
The purposes and legal bases for processing that data, including where we rely on consent, performance of a contract, legitimate interests or legal obligations.
How long we retain data and the criteria used to set retention periods.
With whom we share data, including service providers and professional advisers.
How we handle international transfers of personal data, including any use of standard contractual clauses or similar safeguards.
What rights data subjects have under applicable data protection laws, including access, rectification, erasure, restriction, objection, portability, withdrawal of consent and the right to lodge a complaint with a supervisory authority.
How to exercise those rights and contact us for privacy questions.

By using the Service, you acknowledge that we will process personal data in accordance with the Privacy Policy. You should read that policy carefully before using the Service.

15. Disclaimers

The Service and all content, including any Learning Phenotype Summaries, explanations, suggestions and educational materials, are provided "as is" and "as available".

To the maximum extent permitted by law, we:

Make no warranties or representations of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.
Do not warrant that the Service will be uninterrupted, secure or error free, or that defects will be corrected.
Do not warrant that the content or outputs will be complete, accurate, reliable or suitable for your particular needs.

Nothing in these Terms excludes or limits warranties, rights or remedies that cannot be excluded or limited under applicable law, especially for consumers.

16. Limitation of liability

To the maximum extent permitted by law:

AdaptaIQ and its affiliates, directors, employees and agents are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits or revenues, whether incurred directly or indirectly, or for any loss of data, use, goodwill or other intangible losses, arising out of or in connection with your use of or inability to use the Service.
In any event, our total aggregate liability for all claims relating to the Service will not exceed the greater of:
- The amount you paid for the Service in the twelve months before the event giving rise to the claim, or
- One hundred United States dollars (USD 100).

We do not exclude or limit liability for:

Death or personal injury caused by our negligence.
Fraud or fraudulent misrepresentation.
Any other liability that cannot be excluded or limited under applicable law.

Some jurisdictions do not allow certain limitations of liability. In those cases, the limitations above apply only to the extent permitted by law.

17. Indemnification

You agree to defend, indemnify and hold harmless AdaptaIQ and its affiliates, directors, employees and agents from and against any claims, liabilities, damages, losses and expenses, including reasonable legal and accounting fees, arising out of or in any way related to:

Your violation of these Terms.
Your misuse of the Service.
Your content, where it infringes the rights of others or violates applicable law.

Any processing of personal data in connection with such claims is handled as described in the Privacy Policy.

18. Changes to the Service or these Terms

We may update and improve the Service from time to time. We may also update these Terms.

If we make material changes to the Terms, we will post the updated version with a new effective date. Where required by law, we will provide additional notice, for example by email or through the Service, and, where appropriate, obtain your consent.

Your continued use of the Service after the updated Terms become effective means you accept the changes. If you do not agree with the updated Terms, you must stop using the Service.

19. Suspension and termination

We may suspend or terminate your access to the Service, or specific features, if:

You materially breach these Terms.
We are required to do so by law or by a competent authority.
We decide to discontinue the Service, in whole or in part.

If we discontinue the Service or terminate your paid plan without cause, we will, where appropriate, provide a pro rata refund for any prepaid unused period.

You can stop using the Service at any time. Sections that by their nature should survive termination, including those relating to intellectual property, privacy, disclaimers, limitations of liability, indemnification and governing law, will continue to apply.

20. Governing law and venue

These Terms and any disputes arising out of or relating to them or to the Service are governed by the laws of Poland, without regard to conflict of laws principles.

You agree that the courts located in Warsaw, Poland will have exclusive jurisdiction over such disputes and you consent to the personal jurisdiction of those courts.

If you are a consumer resident in a country where local law requires disputes to be brought in a different forum or provides you with mandatory protections that cannot be waived by contract, this clause does not deprive you of those protections.

21. International use and data transfers

AdaptaIQ operates the Service from Poland and may use service providers and infrastructure located in the European Economic Area, the United Kingdom, the United States, Canada and other countries.

If you access the Service from outside Poland, you do so on your own initiative and are responsible for compliance with local laws.

The Kidaro Privacy Policy explains:

Where personal data is stored and processed.
When personal data is transferred outside your country, particularly outside the EEA, the UK or Canada.
What safeguards we apply to such transfers, such as standard contractual clauses or equivalent mechanisms.

22. Contact

If you have questions about these Terms, the Service or how we process personal data, you can contact us at:

Email: privacy@adaptaiq.com

Post:
AdaptaIQ Sp. z o.o.
ul. Domaniewska 47/10
02-626 Warsaw
Poland