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Kidaro Cookie Policy

Last Updated: 23 September, 2026

Purpose of this Policy

This Cookie Policy explains how AdaptaIQ Inc. ("AdaptaIQ", "Kidaro", "we", "us" or "our") uses cookies and similar technologies on kidaro.app and related online services (collectively, the "Service"). It should be read together with the Kidaro Privacy Policy and Terms of Use.

What are cookies and similar technologies

Cookies are small text files placed on your device. We may also use local or session storage, web beacons, pixels and similar technologies to operate the Service, remember preferences, understand usage and measure communications and advertising.

Types of technologies we use

Strictly Necessary Technologies

These technologies are necessary to operate, secure and provide the Service and generally cannot be disabled through Cookie Settings.

  • Account creation and authentication.

  • Session management.

  • Security and fraud prevention.

  • Load balancing and content delivery.

  • Processing forms, uploads and user requests.

  • Remembering privacy and cookie choices.

We use Clerk to support account registration, authentication and session management, including sign-up forms embedded on kidaro.app.

Analytics and Performance Technologies

These technologies help us understand website and product usage, performance and usability, including use of Learning Profile and text adaptation interfaces.

  • Page views, session duration and interaction patterns.

  • Browser, device and operating-system information.

  • Error logs and performance metrics.

  • Referral information.

  • Advertising campaign identifiers and attribution parameters associated with visits, sign-ups or conversion events.

PostHog - website and product analytics on kidaro.app and start.kidaro.app. Where enabled based on consent choices, PostHog may provide session recording functionality on kidaro.app and on the sign-in and account setup pages of start.kidaro.app only. Session recordings are configured to mask form fields for privacy, and pages that show a child's information are never recorded.

Google Analytics - website traffic, visitor behavior, referral sources and overall Service performance.

Sentry - error tracking, diagnostics and application performance monitoring; not used by us for advertising or behavioral profiling.

Where applicable law requires prior consent, non-essential analytics technologies are not activated until consent is provided. Elsewhere, they may be enabled by default where lawful and can be disabled through Cookie Settings.

Functional and Communication Technologies

Intercom - customer support, user communications and newsletter subscriptions. Where Messenger or live chat is enabled, cookies or similar technologies may maintain chat sessions and preferences.

Amazon Simple Email Service (SES) - delivery of transactional and other permitted emails; SES does not set cookies directly on the Service.

Advertising and Measurement Technologies

We may use advertising and measurement technologies to measure campaign effectiveness and attribute visits, registrations, purchases or other conversion events.

Meta Pixel - advertising measurement, conversion attribution and campaign performance. This may involve information about visits, interactions, referral sources, campaign identifiers and conversion events.

Where prior consent is required, advertising or tracking technologies are not activated until the required consent is provided. Where prior consent is not required, they may be enabled by default where lawful and can be disabled through Cookie Settings.

We do not use advertising technologies to create advertising profiles about children or target advertisements to children based on their activity on the Service.

How we use cookies and similar technologies

  • Operate, maintain and secure the Service.

  • Create and maintain sessions and accounts.

  • Remember preferences and privacy choices.

  • Analyze usage and improve performance and usability.

  • Measure referral sources and advertising performance.

  • Support communications, customer support and newsletters.

  • Prevent fraud, abuse and security incidents.

  • Meet legal and compliance obligations.

Cookies and similar technologies are not used by us to train general-purpose AI models.

Text or documents that you submit for text adaptation are processed as User Content under the Privacy Policy. They are not treated as cookie or advertising data merely because you use the text adaptation feature.

Third-party providers

Clerk - account registration, authentication and session management.

Google Analytics - website analytics and traffic measurement.

PostHog - analytics and performance measurement.

Sentry - error monitoring, diagnostics and performance monitoring.

Intercom - customer support and communications.

Amazon SES - email delivery.

Meta Pixel - advertising measurement, conversion attribution and campaign performance.

Depending on the provider and technology, providers may process technical information such as IP address, browser or device information, referral information, campaign identifiers or interaction data. We require appropriate privacy, data-protection and security standards according to the provider's role.

Managing your cookie preferences

Regions requiring prior consent

Where applicable law requires prior consent for non-essential technologies, including in the European Union and EEA, United Kingdom, Switzerland and Quebec, we display a cookie banner before activating relevant non-essential technologies.

  • Accept non-essential cookies.

  • Reject non-essential cookies.

  • Customize preferences.

If we cannot reliably determine your location, we use the consent-based approach. You can change choices at any time through Cookie Settings.

Other regions

Where prior opt-in consent is not required for relevant analytics or advertising technologies, certain technologies may be enabled by default where lawful. You can review or change choices at any time through Cookie Settings.

Where applicable law provides an opt-out right for sale, sharing or targeted advertising, the available opt-out mechanisms are described in the Privacy Policy.

Browser settings

Most browsers allow you to block or delete cookies. Blocking strictly necessary cookies or browser storage may prevent parts of the Service from working correctly.

Location determination

We may use approximate country or regional information made available by our content delivery network or infrastructure provider to determine which cookie controls apply. If location cannot be reliably determined, we default to requesting consent before activating non-essential technologies.

We use location information for this purpose in accordance with the Privacy Policy.

Retention and expiration

Retention varies by technology and provider. Session cookies generally expire when the browser closes; persistent cookies remain for a defined period or until deleted. Cookie preference and consent records may be retained for up to 12 months, or longer where reasonably necessary to demonstrate or manage consent or comply with law.

Provider-specific retention periods may vary. We periodically review the technologies we use and their retention periods.

Updates to this Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements or our practices. Where required, we will provide notice of material changes or request renewed consent.

Contact information

Email: privacy@adaptaiq.com

AdaptaIQ Inc., 98 Cuttermill Road, Ste 466, Great Neck, NY 11021, USA